Safe Shopping

Choose a reputable seller
You can rest assured that Autosessive is powered by CES (UK) Ltd.  We are an industry leading automotive parts distributor, established since 1984.  If you haven't heard of a seller before, read reviews to find out what other users thought of their service.

Look for contact details
You will find our contact details here .  We have real people at the end of the phone, ready to answer any of your queries.  Some online sellers do not provide sufficient contact details about themselves. Never buy from anyone who only has an email address listed. Make sure you print and save a telephone number and postal address.

Check delivery times
Our delivery policy tells you exactly when we will deliver.  Check the delivery dates before you place your order to make sure your product will arrive in time.

Review total costs
Make sure you check the total costs when ordering online - often delivery is charged on top of the initial price listed.

Know your right to return goods
Our returns policy is very clear.  Always check the seller’s returns policy to find out what you need to do if the goods arrive faulty.

Look for the padlock icon
Our site transactions are protected by GlobalSign.  With any site you use you should always make sure that the internet connection is secure when you're providing personal and payment information. You will see a little padlock icon at the bottom of your web browser and often websites will tell you that you're entering a secure area of the site.

Pay by credit card
Paying by credit card is very safe.  Your card issuer or a third party, in our case Secure Trading, verifies the card information and pays Autosessive after deducting a commission. For consumers, paying with a credit card gives you a degree of security against non-delivery or fraud but only for transactions worth more than £100 .  

Print and save confirmation documents
Once you have made an online purchase form Autosessive, you will receive a confirmation order number or email. It is important that you print and save this information in case you need to chase up the order.

Know your rights
When you buy online, you have exactly the same rights as in a high street shop. More information can be found at the Office of Fair Trading website - www.oft.gov.uk.